Solved | Cannot save the attachment. Cannot create file: .xls. | Outlook 2010 / 2007 / etc. Windows 7

An usual error in Outlook 2010 / 2007 / 2003 / XP that appears when you try to save an attachment is: ‘Cannot save the attachment. Cannot create file . Right-click the folder you want to create the file in, and then click Proprieties on the shortcut menu to check your permissions for the folder‘.

1. Go to Start / regedit and press ENTER:

2. Now browse to: HKEY_CURRENT_USER\Software\Microsoft\Office\<version*>\Outlook\Security

*replace <version> with: 14.0 ( if you have Outlook 2010 ) / 12.0 ( Outlook 2007 ) / 11.0 ( Outlook 2003 ) / 10.0 ( Outlook XP )

3. Double click on OutlookSecureTempFolder, and the pop up with the Edit String will appear. Here you replace Value data with the new location of the folder ( EX: D:\HereIwantMyAttachments )

4. Close and reopen Outlook, and now you should be able to save the attachments in the mail.

ENJOY.

And if you encounter any problems feel free to comment / contact me.

17 thoughts on “Solved | Cannot save the attachment. Cannot create file: .xls. | Outlook 2010 / 2007 / etc. Windows 7”

  3. Earlene

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  9. essan

    i’m not able to open up the folder. Since it’s asking like ‘disabled by administrator” then i have to contact admin or is there any other help to resolve this.
    Can any one help this?

    1. admin Post author

      You have to contact your IT Department because there are some extra restrictions deployed on your network.

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