Tag Archives: cannot connect to eduroam

Windows was unable to connect to eduroam – Windows 7 | Fixed

There is a classical problem with the Eduroam network, when connecting from a computer that is joined in a domain.

The error is:

Windows was unable to connect to eduroam

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How to fix it? 

1. Click on the Wifi icon / Open Network and Sharing Center:

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2. Click on “Manage wireless networks“:

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3. Click on “Add“:

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4. Click on “Manually create a network profile“:

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5. Add:

Network name: eduroam
Security type: WPA2-Enterprise
Encryption type: AES
Click Next:

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6. Click on “Change connection settings“:

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7. Go to Security tab / Click on “Settings“:

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8. Click on “Configure“:

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9. DeselectAutomatically use my Windows logon (…)“:

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10. You can now connect to Eduroam, and you will be prompted for your uni credentials:

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11. After successfully entering your credentials, you have to click “Connect“:

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12. Enjoy!